Bovay's uses USPS Priority Mail rates based on weight and FedEx real-time quotes for all online orders that require shipping. As a customer, you may choose your shipping option. USPS is not guaranteed based on time and averages 3-7 days. If opting for FEDEX, customer will receive FedEx shipping price at time of purchase. With either option, the shipping rate will be charged with your purchase at time of sale.
Approximate delivery time (please allow 2 business days for order processing):
- USPS Priority Mail (3-8) business days
- FedEx Ground (3-8 business days)
- FedEx Priority Overnight (arrives by 10:30am the following business day)
- FedEx Standard Overnight (arrives by 3:00pm the following business day)
- FedEx 2 day (arrives by 4:30pm the 2nd day)
- FedEx Express Saver (arrives by 5:00pm the 3rd day)
Easy Returns & Exchanges
If you are not completely satisfied with your order, please cut out and use the label on your packing slip to return your package within 30 days provided. Items must be in new condition with tags attached and products must not be washed/laundered. We cannot refund items that do not meet these conditions.
Choose a return reason and include this slip with the item in your package by the shipper of your choice. Within 10 days of receipt of your return our staff will issue a credit for the products.
If an item is deemed non-returnable, we will contact you directly.
If you have a defective product, please contact us directly at firstname.lastname@example.org.
If you are returning a gift, you must return the gift with the order# or packing slip in order to return the package. We will also need your name, email and phone to contact you. If you need assistance, please contact us at email@example.com.
Please note-Personalized or customized items may not be returned unless they are found defective.
We do not offer exchanges. If you would like a different item, please place a new order directly on the web site and return the original product for a refund.
Shipping charges will be credited to your account for defective products only.